By capturing the main results and experience of the project, an online and country-specific handbook for the Care Service Providers and institutions will be delivered in order to enhance job integration of migrants, including technical advice for recruiting migrants and best practice examples of successful job integration. The Online Handbook will take into consideration the different structure of Care Service in each country (private vs. public), the specific national employment conditions of migrants in this sector and cultural factors (residential vs. individual care). The handbook will provide information about the following topics: 

1. Information on regulations:

The handbook will provide country-specific information on national legal procedures to recruit migrants in each partner country. Information on work permits and national administrative procedures will also be included. Finally, legal procedures to certificate foreign experiences of migrant workers will be explained.

2. Success stories and best practices:

Success stories and best practice examples will be presented from different perspective (migrant perspective, care service provider, care receiver and their family members, health care/social care organization). The best practice examples will focus on the training background of migrants, on handling discrimination at workplace and on resolving communication problems.

3. Workshops for companies:

Thematic workshops will be developed to test and promote the online handbook for institutions, stakeholders and care service providers. The workshops will be conducted using non-formal methodologies to facilitate interaction and create a moment of networking among actors involved. The feedbacks collected during the workshops may lead to the improvement or adaptation of the handbook with regard to effectiveness and usability. 

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Results: The Online Handbook will be country-specific and will support care service providers with the knowledge on how to recruit disadvantaged target groups as migrants. Increasing their knowledge and skills in the recruiting process and all administrative procedures connected, institutions and care service providers will empower migrants to active participate in the labour market, in particular in the health and home/residential care sector. The Best practice guide is designed to support migrant organizations and care service providers to find practical and reliable information on what works (and what doesn’t) for job integration in care giving jobs. The output will help organisation and providers to identify tested integration process quickly, allocate resources to what’s effective, and improve integration process. Stakeholders will get acquainted with existing best practices in the European labour market and will contribute to sharing them among the communities and relevant actors. 

The pilot version of the Online Handbook will be available for all project partner languages in February 2020, so that it can be tested in the Pilot training. The final version of the Online Handbook will be uploaded in English, German, Italian, Spanish and Greek in November 2020.