The training toolkit will be developed in a way that it is flexible and can be tailored to the needs of each country (home service vs. residential service) and to the specific training setting (formal vs. non formal) of each partner. The training will be tailored to the needs of individual low-qualified migrants, enhancing their key competences in the Care service sector, training as well their literacy, numeracy and digital competences. This way the Migrant Care Workers not only increase their quality of caregiving but also can prove their qualification to future employers. The Toolkit consists of three main tools:

1. Skills Assessment Tools:

Skills assessment tools enable the recognition and validation of skills acquired through informal and non-formal learning and former work experience. A qualification matrix is developed in accordance with EU guidelines regarding validating learning and skills. The qualification matrix includes details on learning hours, credits, competences, knowledge and skills connected to specific learning outcomes. Skills assessment is also important in terms of personal empowerment of Migrant Care Workers (addressing self-esteem, transversal skills, discrimination experiences, job interview coaching etc.). The skills assessment tool enables trainers/coaches to create an individual competence portfolio in accordance to the qualifications/competencies needed in the care service sector.

2. Training Materials: Specific technical and cultural training materials are developed and published. Training materials will exist of various teaching modules on topics such as: National Health Care System, Role of Health and Social Care Worker, Care value base, Health and Safety, Safeguarding, Challenging behaviour, basic human body and common conditions (Aging, Dementia, Sensory loss etc.). An important focus will be on cultural aspects, which are the most crucial ones when hiring migrants. Care providers mentioned the need for training in aspects concerning verbal and non-verbal communication, relation and attitude towards elderly patients, private space, handling emotions etc.

3. Work-based Language Course:

Given the need of language competences in a specific working area that requires the knowledge of a work based vocabulary, a work based language online course will be developed. The course will be oriented on real-life work situations, providing a list of useful vocabulary and sentences for specific workplace situations. The course will be available in plain English and the partner languages, free available at Moodle platform, available also in a mobile phone version.

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The Toolkit will include materials to organize the implementation of the training tools, such as workshop plans, evaluation tools and templates and the toolkit will be delivered in English and in the respective languages in order to be used by other national or regional training providers.